FAQ

Thank you for visiting my shop. I get asked specific questions over and over again, so I thought it would be nice to have a page devoted to those frequently asked questions.

1. What type of sticker paper do you use? 

I use premium matte sticker paper. It is removable and repositionable. I was actually able to remove a sticker that I had placed in my planner several weeks ago with zero problem. 

2. What pen can be used on the sticker paper?

I have used every type of pen on the sticker paper. My favorite pens are the Papermate Inkjoy gel pens and the Pilot Precise V5 RT. Both have worked without smearing.  

3. How long will it take to receive my order?

Processing time is between 1-4 weeks. That does not include shipping time. I have a full-time teaching job, so my processing time takes a bit longer than other shops. My goal is to always have the orders out in one week, but life happens. Please know that a lot of time, love, and commitment is spent with your order to ensure the quality is perfect. 

4. Do you ship internationally?

At the moment, I only ship to the US. I would like to offer internationally shipping, but I am waiting until the shipping worldwide is more predictable and stable.

5. Can I cancel an existing order?

Currently, I do not allow order cancellations. It costs me money when that happens. When you place an order, fees are taken out immediately. So, when I issue refunds, I don't get those fees back.

6. Do you do custom orders?

Currently, I do not take custom orders. I would love to offer them in the future, but I am not taking any at the moment.